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RETURN POLICY
All Sales are Final and we hope you are happy with your purchase. However, if you received a damaged product due to shipping please contact us and we will try our best to correct the situation. Please see below for more information on our return policy.
RETURNS
All returns of damaged products due to shipping must be postmarked within 15 days of the purchase date. All returned items must be in the original container.
RETURN PROCESS
To return a damaged product due to shipping, contact us at info@big-formula.com with the order number and we will walk you through the return process
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@big-formula.com
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Worldwide shipping – Import duties may apply
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